Support

Got a question or need a hand? At Uptown Aces Casino, we're always here to make sure your gaming experience is smooth and enjoyable. Our dedicated support team is available around the clock, ready to assist you with any queries you might have, ensuring you get the help you need, whenever you need it.

How to Reach Us

We offer several convenient ways to get in touch so you can choose what works best for you:

Live Chat: For the quickest assistance, our Live Chat is available 24/7. Connect instantly with one of our friendly support agents for real-time answers and solutions. This is often the fastest way to get help.
Email: Prefer to send us a detailed message? You can reach our support team by emailing support@uptownaces.eu . We aim to respond to all email inquiries promptly, typically within a few hours.
Phone Support: Sometimes it’s just easier to talk it through. You can call us toll-free at 1-888-492-9309 or on our regular line at 1-657-208-5477. Our phone support is ready to provide personal assistance.

Quick Answers & Self-Help

Looking for a fast solution on your own? Our comprehensive FAQ page is packed with answers to common questions. You can find information regarding your account, transactions, game rules, bonus terms, and much more. It’s a great first stop for quick information before reaching out.

Our Commitment to You

Our support team isn't just available; they're knowledgeable and committed to helping you. Whether you have a question about managing your account, need clarification on a deposit or withdrawal, or want to understand gameplay specifics, we're here to provide clear and effective assistance. At Uptown Aces Casino, we want you to feel comfortable reaching out. Your satisfaction is important to us, and we’re dedicated to resolving your issues efficiently so you can get back to enjoying your favorite games.